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CalZen-built systems
Continue with scheduled reviews after the launch-support window ends.
CalZen Care
Keep your CalZen system healthy and adaptable.
CalZen Care provides scheduled system reviews, error support, and a defined allowance for small changes after Launch Assurance ends.
For CalZen-built or CalZen-approved systems.
Who it is for
Ongoing support with clear limits.
Care begins after Launch Assurance for eligible systems. It is optional, scheduled support—not an unlimited consulting or continuous-monitoring service.
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CalZen-approved systems
Systems built elsewhere are eligible only after a paid review and approval.
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Small monthly changes
Use a defined allowance for minor adjustments to the existing system.
Exact deliverables
CalZen Care for one system.
$249 monthly. Customization time is measured in 15-minute increments, and unused time does not roll into future months.
Monthly review
- One 30-minute monthly review call
- One manual system health check monthly
Alerts and run review
- Automated failure alerts where supported
- Review of failed workflow runs
Connection review
- Review of integration connections
- Correction of CalZen configuration errors
Minor customizations
- Up to 60 minutes monthly
- Measured in 15-minute increments
Email support
- Response within two business days
- No emergency or 24-hour response
Monthly summary
- System health summary
- Recommended next actions
How it works
A scheduled monthly service.
Confirm eligibility
CalZen confirms the system was built by CalZen or completes a paid system review.
Begin after assurance
Care starts after the applicable 14-day or 30-day Launch Assurance period.
Check system health
Review supported alerts, failed runs, integrations, credentials, and unresolved errors.
Review together
Use the scheduled call to discuss system health, issues, and priorities.
Apply the allowance
Use the defined monthly time for eligible minor customizations.
Summarize
Receive a monthly system health or performance summary with recommended next actions.
What monitoring means
Checks and alerts—not continuous watching.
CalZen Care does not mean someone watches the system continuously.
- Automated failure notifications where available
- One scheduled monthly review
- Review of failed or interrupted workflow runs
- Review of disconnected applications
- Review of expired credentials or permissions
- Identification of unresolved errors
- Documentation of recommended next actions
Scope boundaries
Included versus excluded.
Minor customizations can include
- Changing notification recipients
- Adjusting workflow timing
- Revising automated email wording
- Updating a simple routing rule
- Changing form-field mappings
- Updating dashboard labels
- Adjusting reminder schedules
- Modifying an existing approval step
Care does not include
- Building a new workflow
- Adding a major new integration
- Creating a new dashboard or form
- Redesigning the original system
- Large data migrations
- Major AI-model changes
- Emergency or 24-hour support
- Unlimited consulting or customization rollover
Additional work is quoted before beginning. Third-party software subscriptions and usage charges remain the customer’s responsibility.
Timeline and support limits
The coverage level matches the system.
| Coverage | One system | Connected Operations |
|---|---|---|
| Monthly price | $249 | Starting at $499 |
| Review call | One 30-minute call | One 45-minute call |
| Manual health checks | One monthly | Two monthly |
| Minor customizations | Up to 60 minutes | Up to two hours |
| Email response | Within two business days | Within one business day |
| Monthly summary | System health summary | System performance summary |
Both levels include automated failure alerts where supported, review of applicable workflows and connections, and correction of CalZen configuration errors. Coverage continues monthly while subscribed.
Launch Assurance versus Care
Different windows. Different purpose.
| Launch Assurance | CalZen Care |
|---|---|
| Included with the build | Separate monthly service |
| Begins immediately after launch | Begins after assurance ends |
| Verifies the delivered build | Maintains system health |
| Covers launch-related corrections | Covers ongoing issues and small changes |
| Lasts 14 or 30 days | Continues while subscribed |
| Limited post-launch adjustments | Monthly customization allowance |
| No recurring fee | Starts at $249 monthly |
Factors affecting final pricing
What determines the Care level.
- One system versus several connected workflows
- Number of integrations and connections reviewed
- One or two manual health checks monthly
- Monthly customization allowance required
- Email response window
- Whether CalZen built or must first review the system
One-system Care is $249 monthly. Connected Operations Care starts at $499 monthly. Systems built elsewhere require a paid review and CalZen approval before Care begins.
Frequently asked questions
CalZen Care questions.
Is CalZen Care required?
No. The customer owns the system. Care is optional ongoing support.
What happens without Care?
After Launch Assurance ends, future support is quoted separately.
Are software subscriptions included?
No. Third-party software and usage charges remain the customer’s responsibility.
Does customization time roll over?
No. The monthly allowance resets each billing month.
Can Care cover systems built by someone else?
Only after CalZen completes and approves a paid system review.
Is this emergency support?
No. CalZen Care does not provide 24-hour or emergency response.
Your system should not become another tool you must monitor alone.
CalZen Care gives you one scheduled review call, measurable system checks, error support, and a defined monthly customization allowance.